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Police are investigating a potential quadruple homicide in upstate New York after four dead bodies were found. The police were called around 12:50 p.m. on Tuesday afternoon after the property manager found four people unresponsive in the basement apartment.

Shanta Myers, 36, and her partner Brandi Mells were found dead on Tuesday along with Myers’ children, five year old Shanise and 11 year old Jeremiah in their apartment in Troy, New York. They were found tied up with their throats sliced.

According to the New York Post, police in Troy have called it the “worst” murder case that they’ve ever investigated.

“After being in this business for almost 42 years, I can’t describe the savagery of a person like this,” Troy Police Chief John Tedesco said at a press conference. “I don’t know of a word that could say.”

Troy Police Captain Daniel DeWolf said the deaths “appear suspicious” and are being investigated as homicides. No arrests have been made yet.

“It’s horrible. Terrible. Sad — sad especially a this time of year,” the captain said. “We’re going to do everything we can to look into this and get to the bottom of what happened here.”

Myers was described by friends and family to the Post as a “great mother” who worked at a fast food restaurant to support her family. She met Mells at a bar and had been dating for three years. A close friend told NBC News that although Mells had dwarfism, “her heart was bigger than she was.”

The community is asking that anyone who knows anything to come forward and disobey any “street code” that may exist.

“The people need to cry out,” United Ordained Church Rev. Charles Burkes said. “And whoever is out there that knows anything, they need to stop respecting the street code and give up their information.”